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Envato Purchase Code Issues — The Solution:

  1. Head over to your System Settings page and go to the Envato section. You should see a button to "Reconnect Account". Click that to reconnect your Ticksy account to Envato.
  2. Sign out, and sign back in again.
  3. Go to your Categories page and make sure your categories are still connected to each of your Envato products.

There are some major changes coming to Ticksy that requires a reconnect like this (announcement coming soon), but it shouldn't happen again! Our apologies for the inconvenience to you and your customers this week.

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  Public Ticket Activity

Lee Envato Purchase Code Issues   Updated 4 days ago   3   Bug Report Most recent comment from Lee: Awesome, thank you! Lder Suggestion for article edit page   Updated 4 days ago   4   General Questions Most recent comment from Justin Scheetz: We will be adding more HTML options later as well. And the custom domain situation is still underway. Just taking a lot longer than expected. Tayyab Purchase Code not valid   Updated 5 days ago   6   Bug Report Most recent comment from Justin Scheetz: Yes, I can do that for you. Give me the OK and I'll do it. :) Nishant Thakur Features Request   Updated 1 week ago   4   General Questions Most recent comment from Justin Scheetz: This is coming with the next update. When users sign up for your system, they can do so via a "Sign in with Envato" button, which will allow Ticksy to display ALL purchases from ... SingleStroke Floating WYSIWYG toolbar   Updated 2 weeks ago   2   General Questions Most recent comment from Justin Scheetz: This is coming in the next major update! SingleStroke How to sort Featured Articles?   Updated 2 weeks ago   2   General Questions Most recent comment from Justin Scheetz: Right now you cannot, working on a solution for this though. ;) Tristan Tickets restricted to users who have purchased only   Updated 3 weeks ago   2   General Questions Most recent comment from Justin Scheetz: This feature is coming in the next major update, releasing next month. :) Willer Restricted knowledge base   Updated 3 weeks ago   2   General Questions Most recent comment from Justin Scheetz: Not yet, but soon. :) Tiquet Categories only for Articles   Updated August 4, 2016   5   General Questions Most recent comment from Tiquet: Thanks :) Oliver Juhas Inline <code> in editor   Updated July 29, 2016   3   General Questions Most recent comment from Oliver Juhas: Thank you! Ömer Public ticket and warez issue   Updated July 22, 2016   2   Bug Report Most recent comment from Justin Scheetz: We will be adding new features to prevent this soon, including letting your customers register and sign in with their Envato accounts to prevent access from other parties. Philipp Generate a customer ticket   Updated July 16, 2016   5   General Questions Most recent comment from Fortunato: Please create this option its very useful to create a ticket for a clients in the admin Joseph Custom Domain ETA   Updated July 13, 2016   3   General Questions Most recent comment from Joseph: I really hope that you can release this feature as soon as possible. This is what our company needs right now :( Thanks Matthew Alexander Ticket Notifications   Updated July 4, 2016   2   General Questions Most recent comment from Justin Scheetz: Yep, they sure do! Bulut Öztürk Social Media & Auto Answer   Updated June 3, 2016   3   General Questions Most recent comment from Bulut Öztürk: Thank you.
https://support.ticksy.com/