Vacation Notice
Ticksy will be on a summer break from July 15th–23th.
I will be catching up on all tickets the week of July 24th when I get back.
Thank you for your patience and understanding!
– Justin Scheetz

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Ticket Shortcut Keys

There are a few shortcut keys you can use when replying to a ticket:

R — When viewing a ticket, tap the "R" key to bring up the reply window to start replying.

N — When viewing a ticket, tap the "N" key to bring up the note window to create a new note.

ESC — When viewing a ticket, tap the "ESC" key to hide either the reply or note box. "ESC" will also hide the search bar if it's open at the time.

⌘CMD / CTRL + RETURN / ENTER — When you're ready to add a comment or note to a ticket, tap "⌘CMD + RETURN" on a Mac or "CNTRL + ENTER" on a PC to submit the form.