Okay
  Public Ticket #839086
Public ticket and warez issue
Closed

Comments

  •  1
    Ă–mer started the conversation

    Hi

    We're supposed to prevent anyone, who didn't purchase a product of us through Envato Market to get access to the public ticket on our ticksy system b'caz the ones who get our products through the use of illegal site without our permission, they use our items using the support system as well. That's why, with the exception of anyone who has the envato purchase code, we do not want any of them to get access to any ticket on our support system. This's a serious problem we've go through.


  • [deleted] replied

    We will be adding new features to prevent this soon, including letting your customers register and sign in with their Envato accounts to prevent access from other parties.