Comments Matthew started the conversationJuly 3, 2016 at 10:24pmHello! I hope you're doing well! When a requester submits a ticket, will they get an email notification once an agent responds? Really hoping you can help. Thank you for your time and assistance, and I hope you have a great day! [deleted] repliedJuly 5, 2016 at 4:17amYep, they sure do! Sign in to reply ...
Hello! I hope you're doing well! When a requester submits a ticket, will they get an email notification once an agent responds? Really hoping you can help. Thank you for your time and assistance, and I hope you have a great day!
Yep, they sure do!