Okay
  Public Ticket #685474
4 days left
Closed

Comments

  •  4
    Marco started the conversation

    Hey guys,

    One of our buyers has tried to open a ticket but the following error appeared: "Sorry, that purchase code doesn't seem to be valid." (4 days left)

    Why is that?

    Thanks!

  • [deleted] replied

    The Envato API went down again today. Purchase codes will come back as invalid until it comes back up again. Unfortunately it's totally out of our control and very frustrating!