Okay
  Public Ticket #628058
Search not working by username
Closed

Comments

  •  3
    Ivaylo started the conversation

    Hi Justin

    When I search with the username (buyer as shown in the image attached) of a customer, there are no results. This feature was working before and now it is off again. Could you please have a look?

    Thanks
    Peenapo - Ivo

  • [deleted] replied

    Can you give me a few more details?

    1. What\'s your Ticksy domain?
    2. What is this particular ticket\'s number?

    Thanks!

  •  3
    Ivaylo replied

    Sure.

    My ticksy domain is https://peenapo.ticksy.com

    For example, the user \"Webmoss\". I have an active ticket #627125 and when I search for \"Webmoss\" it says \"Sorry, no search results could be found.\"

    Thanks!

  • [deleted] replied

    Okay, should be fixed now!

  •  3
    Ivaylo replied

    Yep, :)

    Thank you so much Justin!

    Have a great day!

  • [deleted] replied

    You too Ivaylo!